Services
Repairs & Maintenance
Komatsu Forklift Australia offers customers quality repair and maintenance services across Australia for a wide range of equipment types as well as installation of truck mounted cranes. Komatsu Forklift Australia’s ability to respond in a timely and efficient manner to service calls emphasises the commitment of Komatsu Forklift Australia to minimize any down time incurred to customers.
With 120 mobile service vans backed up by the factory trained technicians and Authorised Service Contractors, Komatsu Forklift Australia has got you covered.
Komatsu Forklift Australia’s on-line service response operates 24 hours a days seven days a week throughout Australia. As a national company, Komatsu Forklift Australia can guaranty quick response times.
Whether your equipment has suffered a breakdown, or is due for a scheduled service, Komatsu Forklift Australia will provide you with a reliable, cost effective answer for just about any piece of equipment.
Spare Parts Holding
Komatsu Forklift Australia understands the importance of efficient customer assistance and customer support would not be complete without a spare parts network.
Komatsu Forklift Australia provides an extensive spare parts holding of approximately 20,000 line items including competitor components at competitive prices to provide customers with a fast solution no matter how diverse your fleet.
Each Komatsu Forklift Australia branch provides customers with their own parts department and store. If a branch does not have your part in stock the national distribution centre located at Seven Hills guaranties overnight delivery to any branch in Australia.
Fleet Management
Komatsu Forklift Australia manages and owns one of the largest forklift fleets in Australia. With almost 4000 units in the fleet, the company’s experience and expertise has led to the development of a practical system of management that offers many benefits to the customer.
The system features include:
- Maximum utilisations of each piece of equipment
- Correctly matching the suitability of each unit to the task
- Ongoing auditing of application usage
- Minimisation of unscheduled costs
- Flexibility of quantity and specification of equipment to meet changing needs
- Identifying innovative solutions to ultimately reduce the overall cost of each materials handling project.
Komatsu Forklift Australia continually endeavors to improve its fleet; including applying cost reduction initiatives by utilising indicative Fleet Management K.P.I’s which include:
- Maintenance costs per hour/week
- Utilisation reports
- Tyre usage/cost
- Programmed maintenance schedules
- Excess hour reports
- Direct charge reports.
Hire
Komatsu Forklift Australia’s hire can solve customers forklift problems without outlaying large sums of money for equipment and maintenance.
Komatsu Forklift Australia hires and rent fully maintained products at amazingly competitive prices.
Regardless of size or duration of a materials handling job, Komatsu Forklift Australia have a wide range of superior quality machines in their hire range to suit your needs.